I had a very pleasant experience dealing with Hastings. A few things which I liked were: 1. The agent was very helpful but at the same time was not pushy at all. Therefore I could look at my options at my leisure without feeling pressured in any way 2. The appointment booking process was efficient with SMS confirmations and reminders. Again the apartment inspection was relaxed, with just the right amount of inputs being provided 3. The booking process itself was smooth, with all next steps clearly mentioned. I was kept updated throughout the process 4. The agents were very responsive and got back with responses to my clarifications really fast. Overall I would definitely recommend Hastings for property lettings.